Privacy Policy

Privacy Policy

At Dual Electrical Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information from you:

- Personal information: This includes your name, email address, phone number, and any other information that you provide to us when you contact us or request our services.

- Usage information: This includes information about how you use our website, such as your IP address, browser type, device type, and pages visited.

How We Use Your Information

We may use your personal information for the following purposes:

- To provide our services to you: This includes designing, installing, and maintaining solar PV systems, battery storage solutions, and electrical installations.

- To communicate with you: We may contact you via email or phone to provide updates, ask for feedback, or answer any questions you may have.

- To improve our services: We may use your feedback and usage information to improve our website and services.

- To comply with legal requirements: We may use your personal information to comply with applicable laws, regulations, or legal processes.

How We Protect Your Information

We take the security of your personal information seriously and take appropriate measures to protect it from unauthorized access, use, or disclosure. We use industry-standard security measures to protect your personal information, such as encryption, firewalls, and secure servers.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may disclose your personal information to our trusted partners and service providers who assist us in providing our services.

We may also disclose your personal information if required to do so by law or in response to a valid legal process.

Your Rights

You have the right to access, update, or delete your personal information that we have collected from you. You may also opt-out of receiving marketing emails from us at any time.

If you have any questions or concerns about our privacy practices or would like to exercise any of your rights, please contact us at [contact email].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the date at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact email].